Privacy policy

1.Information we collect

We collect what you give us and what your listing requires. That includes your name, email address, and phone number when you create an account; the property address, ownership details, and the NWMLS Form 1 answers you enter in the listing wizard; the photographs you upload; and the documents you sign.

Payment card details are entered directly with our payment processor and are never stored on our systems — we retain only the last four digits, the card brand, and the result of the charge. We also collect basic technical information sent by your browser, such as IP address, device and browser type, and the pages you visit.

2.How we use it

We use your information to create and maintain your listing, to submit it to the Northwest Multiple Listing Service, to take payment for the flat fee you selected, to prepare and deliver documents for signature, and to contact you about your listing.

We use technical information to keep the service secure and to diagnose faults. We do not sell your personal information, and we do not use it for advertising unrelated to your listing.

3.How we share it

Your listing content — including the property address, the Form 1 answers, and the photographs you upload — is published to the NWMLS and distributed onward to its syndication partners. That distribution is the purpose of the service and cannot be selectively withdrawn once a listing is live.

We also share information with service providers acting on our behalf: Stripe for payment processing, BoldSign for electronic signature, SendGrid for transactional email, and Microsoft Azure for photograph and file storage. We disclose information where the law requires it, and where NWMLS rules or Washington real estate regulation require a licensed brokerage to retain or produce records.

4.How long we keep it

Washington real estate regulation and NWMLS rules require a brokerage to retain transaction records, including listing agreements and signed disclosures, for a defined period after a listing closes or expires. We keep those records for at least that period.

Account information is kept while your account is open. Draft listings that never went live, and the photographs attached to them, are deleted on request. The exact retention period is being confirmed and will be stated here before this policy takes effect.

5.Your choices and rights

You can review and correct your account details at any time from your dashboard, and you can ask us to correct information in a live listing by submitting a change request.

You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it — subject to the record-retention obligations described above, which we are not able to waive. To make a request, contact us using the details below. We will not treat you differently for exercising these rights.

6.Security

Payments are processed by Stripe and card numbers never reach our systems. Documents are signed through BoldSign. Files and photographs are stored in Microsoft Azure.

Access to seller records inside our broker tools is limited to licensed staff who need it to review and enter a listing, and administrative actions taken on a listing are recorded in an audit trail. No system is perfectly secure, and we cannot guarantee that unauthorised access will never occur.

7.Changes to this policy

We will update this page when our practices change, and the date shown at the top records when it was last revised. If a change materially affects how we handle your information, we will tell you by email before it takes effect.

8.How to contact us

ArisFlex is a trade name of Aris Homes LLC, a licensed Washington real estate brokerage.

Questions and privacy requests should go to the contact address published in the site footer, marked for the attention of the Designated Broker. We respond within the time the applicable law allows.